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QUALIFICATIONS AND JOB DESCRIPTION
Our people are at the heart of our culture!
Join a company that appreciates your energy, drive and enthusiasm just as much as your skills!
Career first, company second!
The majority of our directors and managers started their careers as agents or junior positions. And yes, we offer competitive salaries and benefits. But even better – it’s our caring culture that defines who we are and why you’ll want to become part of our family.
Be part of something great!
How would you like to take a long journey with us for TELUS International, a global Customer Service Management Company?
Now we are looking for Arabic Speaking Back Office Specialists who have the following criteria and will add strength to our team.
Job Description
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In order to enhance customer experience, detect the inconveniences of the cases and take proper action via system
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Achieving efficiency and accuracy based quality targets in regular basis
Requirements
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Residency in İzmir
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Native level in Azerbaijani and good level in English
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Available to work in 24/7 shift system and office working
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Attentive and meticulous work approach
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Aware of current cultural, social and political events in the world
Our Advantages
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Competitive salary package
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Performance, night shift, work from office and tenure bonuses
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Private health insurance and meal card
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Shuttle/road fee for office work
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Stable job and career development opportunities
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Dynamic and supportive team
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Flat hierarchical work order in an international structure
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Referral bonuses
About Us: TELUS International Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS International has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.