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QUALIFICATIONS AND JOB DESCRIPTION
ITEKS - Inter Tekstil has been at the forefront of the textile industry in Turkey since 1984, proudly representing the world's leading manufacturers for 40 years. Our commitment to excellence in the fields of dyeing, printing, finishing, and technical textiles has positioned us as a trusted name in the market.
As we continue to grow and innovate, we are on the lookout for a dynamic and motivated individual to join our team as a Sales Operations Assistant. If you are passionate about the textile industry, thrive in a collaborative environment, and are ready to contribute your skills to a company with a rich legacy, we invite you to explore this exciting opportunity with us.
General Qualifications
· Fluency in verbal and written English at an advanced level is a mandatory requirement. Please DO NOT apply if your English is not Advanced Level
· Holds a degree in Foreign Trade, specializing in import and export, or a related field with a concentration on international business. Having familiarity with comparable programs and coursework is considered advantageous.
· Proficient in ETA SQL Program and bookkeeping.
· Proficient in Microsoft Office Applications and CRM programs.
· Capable of supporting the sales and service teams in essential processes.
· Responsible for the order fulfilment process and logistics (import and export) follow-up.
· Residing in Istanbul/Anatolian side.
· No military obligation for male candidates.
Job Description
· Manage the importations from abroad and organize stock control using our accountant system, ETA.
· In charge of customs clearance, shipment, and invoicing for our warehouse.
· Deal with customs clearance tasks, requiring knowledge of import and export terms and payment terms.
· Prepare quotations, issue invoices, and manage delivery documentation.
· Use CRM program for data input and follow-up.
· Manage technical service department organizations and logistic operations.
· Coordinate between the service department and clients
· Issue service invoices after service visits and follow up on payments.
· Provide support to the sales team and customer representatives.
· Provide support to the purchasing department.
· Prepare periodic reports.
· Follow up and organize all office work, adapting to various tasks, including:
· Handling phone inquiries and calls.
· Arranging travel itineraries to assist the sales and service team.
· Managing visa applications forms.
· Handling documentation work, archiving, filing/file operations, and necessary data entries.
· Tracking incoming/outgoing mail and packages.
· Coordinate and manage international textile exhibitions.
· Handle inquiries and quotations along with responsible sales team member.
· Follow up on all steps from receiving inquiries to the sales stage and after-sales.
· Facilitate communication between Turkish clients and European principals for spare parts and machine sales.
Applications from outside Istanbul will not be taken into consideration.