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QUALIFICATIONS AND JOB DESCRIPTION
Key Responsibilities:
· Install, configure, and maintain Windows operating systems and related software
· Collaborate with central IT team to provide technical support and resolve issues
· User support
· Create and maintain system documentation, including configuration information, procedures, and policies
· Participate in procurements of IT-related equipment and services
· IT Server Room Responsibility
· Maintain network devices in high-availability and production environments
· Handle incident and service request lifecycle (Including documentation of resolutions & issues)
Requirements:
· Upper intermediate or higher verbal and written communication skills in English
· Proven experience as a Windows System Administrator or similar role for 3+ years
· Strong knowledge of Windows operating systems, including Windows Server and Active Directory
· Knowledge of networking concepts, including TCP/IP, DNS, and DHCP
· Knowledge of security best practices and experience implementing security measures
· Strong analytical and problem-solving skills
· Excellent communication and teamwork skills
· Open to learning new subjects
· Ability to prioritize a wide range of workloads with critical deadlines.
· Availability outside of working hours to resolve emergency issues promptly.
· Provides technical guidance.