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QUALIFICATIONS AND JOB DESCRIPTION
The Wolfgang Puck
The Wolfgang Puck companies are comprised of three separate brands: Wolfgang Puck Fine Dining Group; Wolfgang Puck Catering; and Wolfgang Puck Worldwide, Inc. (WPW), which includes the fast-casual restaurants and branded products.
Wolfgang Puck Fine Dining Group operates a growing number of award-winning fine dining establishments in cities throughout North America.
Wolfgang Puck Catering provides custom catering services and event planning at selected Wolfgang Puck restaurants, preferred venues and client-designated destinations.
Wolfgang Puck Worldwide operates and franchises the Wolfgang Puck Pizza Bar locations, Bistros, Wolfgang Puck Expresses and Wolfgang Puck Cultural Center Cafes.
The Wolfgang Puck Fine Dining Group, the preeminent restaurant group in the country, is always looking for experienced professionals for our award-winning restaurants. Our founder, Wolfgang Puck, is the original celebrity chef, whose empire has flourished for decades with its proven formula of exceptional and consistent cuisine, service, management and design. We are looking to grow our team and have opportunities in both front of the house and back of the house.
The Key Ingredient Is Our People! Wolfgang Puck Worldwide, Inc. is always looking for bright, energetic, hospitable, talented people who share our passion for creative food and artful hospitality. Regardless of what area of expertise you may have in the hospitality field, we would love to hear from you.
CANDIDATE PROFILE
- Experience in fine dining restaurant is desired
- Great conversational skills and teamwork-oriented
- Positive outlook and outgoing personality
- Excellent level of all commands of English & Turkish is a must
- Work and residency permit for Turkey is required.
Job Summary
Reporting to Director of Spago Restaurant the ideal candidate is responsible for;
Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Maintain cleanliness of work areas throughout the day. Monitor dining rooms for seating availability, service, and safety. Communicate with guests and other employees to meet guest needs and ensure staff is working together as a team. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.