Customer Service Engineer

DÖRTSIFIR ENDÜSTRİYEL ÜRÜNLER SAN VE TİC A.Ş.
İstanbul Tam günden Tam zamanlı

Açıklama:

QUALIFICATIONS AND JOB DESCRIPTION

Position Overview:
We are seeking a talented Mechanical Engineer located in Istanbul to join our team and support the organization of engine services for our esteemed European client.

Responsibilities:

  • Provide technical support and assistance to customers regarding commercial vehicle engines.
  • Diagnose and troubleshoot engine-related issues, with a focus on both mechanical and electrical components.
  • Perform repairs, maintenance, and adjustments on commercial vehicle engines as required.
  • Conduct regular inspections and preventive maintenance activities to ensure optimal engine performance.
  • Communicate effectively with customers to understand their needs and address any concerns or inquiries.
  • Collaborate with internal teams and the European engine manufacturer to resolve complex technical issues and improve service delivery.
  • Maintain accurate records of service activities, parts usage, and customer interactions.
  • Utilize MS Office and similar applications to document and report on service activities.

Requirements:

  • Excellent communication skills in English, both written and oral.
  • Bachelor's degree in Mechanical Engineering or a related field.
  • Solid knowledge of commercial vehicle engines and their components.
  • Mechanical and electrical experience is preferred.
  • Proficiency in MS Office and similar applications.
  • Demonstrated ability to take ownership of tasks and work with discipline.
  • Respectful and responsible attitude towards work, colleagues, and customers.
  • Strong teamwork and collaboration skills.



29 Nis 2024;   from: kariyer.net

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