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QUALIFICATIONS AND JOB DESCRIPTION
SPA Receptionist“Quality in Life”
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.
Swissotel Resort, Bodrum Beach lies directly on the waterfront in Turgutreis, approximately 20 km from the centre of Bodrum, a very popular destination as it offers ideal conditions for water sports, culture and Aegean relaxation.
The main two-storey hotel of Swissotel Resort, Bodrum Beach comprises 70 rooms and suites, with minimum 40 m² per room.
The restaurants and bars are places of entertainment, where the ambience runs from formal to casual and dishes are prepared with the best local products.
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- To consistently offer professional, friendly and engaging service
- To greet, check in and settle guest accounts while ensuring all service standards are followed
- To assist guests regarding hotel facilities in an informative and helpful way
- To respond to each Guest who approaches the Reception Desk
- To drive rate through up-selling room brands
- To follow department policies, procedures and service standards
- To follow all safety policies
- Other duties as assigned
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
- Previous customer related experience preferred
- Previous PMS experience an asset
- Computer literate in Microsoft Window applications an asset
- Must be able to type 25 words per minute
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Fluent writing, reading and speking in Englih
Physical Aspects of Position :
Physical aspects of the position include but are not limited to the following:
• Frequent standing and walking throughout shift
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
Swissôtel Hotels & Resorts
Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.
If you feel you are ready for your next professional challenge, send us your application today.
22 Nis 2024;
from:
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