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QUALIFICATIONS AND JOB DESCRIPTION
Away from the city hustle, situated in one of the most peculiar locations of Istanbul and designed to meet all the requirements for a business hotel, Ramada Plaza by Wyndham Istanbul Tekstilkent says Hello to guests hosted from all around the world!
The Ramada Plaza by Wyndham Istanbul Tekstilkent Hotel has stood out in the hospitality sector with its international prestige, highlighted by the "2022 Best of Ramada*", "2023 Best of Ramada*" and "Hotel of The Year 2023*" awards. Demonstrating its quality by also receiving the "Green Star" certificate from the Ministry of Tourism for its "Sustainable Tourism" and "Environmental Sensitivity" efforts, our hotel offers a wide capacity of 322 rooms in total, including 273 Deluxe Rooms, 30 Executive Suites, 16 Corner Suites, and 3 Rooms for Disabled Guests, with its modern and elegant design.
We are currently seeking a “Food & Beverage Assistant Manager” for Ramada Plaza by Wyndham Istanbul Tekstilkent with the below Job Description & Qualifications to strengthen F&B Team.
JOB DESCRIPTION
- Lead and supervise all F&B operations at close range by being physically involved in all aspects of the operations.
- Anticipate guests needs in all F&B services and always ensure maximum guest satisfaction.
- Ensure that guests are properly informed and guided as to the choices available to them in terms of F&B services.
- Deal promptly with customer complaints and launch service recovery procedures whenever necessary.
- Prepare and monitor yearly F&B budget and headcount plan.
- Promote incremental sales revenue in the F&B department.
- Control inventories of Food and Beverage commodities.
- Initiate, supervise and monitor the implementation of appropriate training to enhance the level of knowledge, skills and attitude of F&B personnel.
- Continuously introduce new concepts and ideas to develop the F&B services.
- Regularly report on the performance records of the Department.
QUALIFICATIONS
- B.A degree from an accredited university in Tourism, Food Service Management, Business Administration.
- 5 years of experience in the F&B department within a 5 Star hotel.
- Good command of English.
- Strong leadership abilities, creativity and a vision for quality and excellence in food & beverage operations.
- Strong financial perspective focused on ensuring profitability.
- Excellent interpersonal and communication skills
- Exceptional organizational and multitasking abilities.
- Strategic thinker with the ability to drive operational excellence.