Waiter

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QUALIFICATIONS AND JOB DESCRIPTION

Etstur, one of Turkey's leading brands in the travel and tourism sector, stands out with over 30 years of experience, its innovative and visionary structure, and its numerous pioneering achievements. The company also hosts several brands under the Ets Group umbrella. Since its establishment, the company has rapidly grown and strengthened its innovative identity, providing an exceptional accommodation experience to its guests through its three different concepts, Voyage Hotels and Maxx Royal Resorts located in Belek, Kemer, and Bodrum.

Maxx Royal Bodrum Resort, which is known for its wide vision and always open to development; is looking for '' WAITER '' who has the following qualifications.

QUALIFICATIONS:

• Hospitality, Tourism and Hotel, Food and Beverage Management degree or equivalent preferred
• A minimum 2 years experiences in the similar role operation in an international/Luxury F&B stand-alone chain or Hotels
• Fluent ability of speaking, reading, writing and understanding Turkish and/or English. Additional language is a plus
• Must be able to read and write to facilitate the communication process
• Requires good communication skills both written and verbal
• Knowledge of Micros and related systems
• Must have the ability to develop, write and utilize standards, working procedures and training tools
• Must have the ability to efficiently develop a team
• Have a strong working knowledge of F&B
• Have a strong product knowledge

MAIN RESPONSIBILITIES:

• The Waiter/ess is required to conduct assigned duties in a courteous, safe and efficient manner, in accordance with Maxx Royal Bodrum policies and procedures while ensuring that a high level of service is maintained.
• The Waiter/ess actively participate as a team player to ensure unit cohesion.
• The Waiter/ess ensures maximum guest satisfaction and ensures that established standards and procedures are adhered to at all time. Additionally, works under the leadership and guidance of the Supervisors, Assistant Managers and Managers. The role is also responsible for all operating equipments in assigned working station. The Waiter/ess works in the form of assigned venue and section as per manager.
• Presents and serves a variety of food and beverages to guests, ensuring tables are set in accordance with the event type and service standards. Provides information and answers questions regarding menu selections. Records orders promptly in the MICROS system. Regularly checks in with guests to ensure satisfaction with each food course and/or beverage. Maintains cleanliness in work areas, including china, glassware, and other items, throughout the day. Concludes the service by completing closing duties such as restocking items, turning off lights, etc.