Resepsiyonist

Açıklama:

QUALIFICATIONS AND JOB DESCRIPTION

University Degree in Tourism and Hotel Management,
Experience in an international hotel chain is preferred,
Excellent interpersonal and communication skills,
Able to work under pressure and within tight deadlines of hotel industry,
Ability to focus attention on guest needs, remaining calm and courteous,
Good team player, working well with other departments and co-workers,
Knowledge of Opera and MS Office applications

İŞ TANIMI

To consistently offer professional, friendly and engaging service
To greet, check in and settle guest accounts while ensuring all service standards are followed
To assist guests regarding hotel facilities in an informative and helpful way
To respond to each Guest who approaches the Reception Desk
To drive rate through up-selling room brands
To follow department policies, procedures and service standards
To follow all safety policies
Other duties as assigned