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QUALIFICATIONS AND JOB DESCRIPTION
Consistently offer professional, friendly and engaging service
Takes orders on the phone, using the guest's name at all times, and following proper telephone etiquette.
Uses suggestive selling techniques to increase check average.
Assist guests regarding menu items in an informative and helpful way
Establish dietary requirements and make recommendation to meet them
Record guest orders accurately and efficiently while honoring all special requests
Requirements
Reading, writing and oral proficiency in the English and Turkish languages.
Demonstrates a high standard of verbal communication, social skills and up-selling skills.
Willing to work a flexible schedule and holidays.
Have a minimum of 3 years’ experience in similar position, preferably in luxury environment.
Have the ability to handle multiple tasks at one time.
Have full knowledge of all menu items, garnishes, contents and preparation methods and beverage lists.
Coordinates preparation and delivery of orders with kitchen and room service servers.
Coordinate amenity delivery