... rooms, employee discounts, travel agent inspection rates, and wholesale reservations ... rooms, employee discounts, travel agent inspection rates, and wholesale reservations ... into the reservation system. Guest Relations Follow proper escalation procedures when ...
5 gün önce
... log, and process all guest calls, requests, questions, or ... telephone switchboard station. Process guest requests for wake-up ... and non-registered guest calls. Advise guest of any messages ... and legibly. Activate/deactivate guest room message lights as ...
15 gün önce
... periods. Strives to continually improve guest and employee satisfaction. Determines ... service within guidelines. * Handles guest problems and complaints, seeking assistance ... performance. * Sets positive example for guest relations. * Assists in the review of ...
22 gün önce
... in the sales and marketing, guest services, front desk, or related ... /event. * Sets a positive example for guest relations. * Executes exemplary customer service to ... loyalty to the company. * Handles guest complaints and disputes following the ...
5 gün önce